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Sales Coordinator

Career Group, Frisco, TX, United States


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This range is provided by Career Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $21.00/hr - $24.00/hr

Our client, a major national nonprofit focused on impact finance and advisory services, is seeking

two Sales Concierge Coordinators

to join their team. In this role, you’ll support the Home Loan Mortgage queue and help ensure every member enjoys an exceptional experience. You’ll also assist Mortgage Loan Originators (MLOs) with non‑licensed activities, acting as a trusted member advocate who upholds the organization’s core values.

**Please note this is an hybrid, 6-month contract based in Frisco, TX. Pay will be $21-$24/hr.**

Key Responsibilities

Manage and support the mortgage queue to ensure timely responses to member inquiries

Utilize the mortgage origination system to review files and address member questions

Communicate clearly and professionally with members, reflecting the organization’s culture and values

Handle unique member situations and resolve issues with empathy and efficiency

Support compliance initiatives and ensure adherence to regulatory requirements

Proactively identify and elevate potential issues, offering recommended solutions to drive operational success

Collaborate cross‑functionally to enhance performance and process improvements

Perform other duties as assigned

Qualifications

2+ years of customer service experience (mortgage, consumer credit, or lending preferred)

Strong written and verbal communication skills, with the ability to explain complex topics clearly

Self‑motivated and able to work independently with minimal supervision

Professional demeanor and strong organizational habits

Knowledge of regulatory and compliance requirements

Ability to adapt quickly to change and embrace new processes

NMLS license preferred, but not required

Please submit your resume for immediate consideration!

You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Seniority level Associate

Employment type Contract

Job function Administrative and Sales

Industries Financial Services and Non-profit Organizations

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