Regions Bank
Relationship Banker II (Central Branch)
At Regions, we believe associates deserve more than just a job. We provide a place where high‑performance individuals can build a career and expect more opportunities. If you are results‑focused, dedicated to quality, strength, and integrity, and possess the drive to succeed, we are your employer of choice.
Regions is dedicated to safeguarding the private and personally identifiable information you submit. Your information is reviewed to evaluate your qualifications and is stored in accordance with regulatory requirements and Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by logging into the careers section of our system.
Job Description As a Relationship Banker II, you will meet with customers and prospects both in person and on the phone to determine their financial needs. By proactively offering appropriate products, services, and guidance, you help customers achieve their financial goals, providing an exciting opportunity for those with retail or sales experience who seek growth, development, and upward mobility.
Primary Responsibilities
Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
Conduct outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones
Educate and advise customers on Regions’ Consumer and Business products and services, including all loan and deposit types
Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings
Provide a consistent optimal customer experience, sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
Own and resolve customer issues
Refer customers to an internal team of experts when complex financial goals and needs are recognized
Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated by the Branch Manager; ensure sound banking practices and manage, identify, and report operational risks
This position requires tracking hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
This position is incentive eligible and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Refer to https://fedregistry.nationwidelicensingsystem.org for more information.
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer frequently, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Preferences
Bachelor’s degree
Life Insurance License
One (1) year of cash‑handling, banking, and/or customer service experience
Skills and Competencies
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Excellent relationship‑building skills
Strong communication and customer focus
Position Type Full time
Compensation Details Pay ranges are job specific and provided as a point‑of‑market reference for compensation decisions. Other factors influencing pay include experience, skills, knowledge, contribution, job location, and performance.
This role is eligible to participate in both a commission incentive plan and a formulaic incentive plan, with potential earnings based on performance against defined metrics and goals.
Benefits Information
Paid Vacation/Sick Time
401(k) with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Location Details Central
Location Fort Smith, Arkansas
Equal Opportunity Employer Including Disabled/Veterans
#J-18808-Ljbffr
Regions is dedicated to safeguarding the private and personally identifiable information you submit. Your information is reviewed to evaluate your qualifications and is stored in accordance with regulatory requirements and Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by logging into the careers section of our system.
Job Description As a Relationship Banker II, you will meet with customers and prospects both in person and on the phone to determine their financial needs. By proactively offering appropriate products, services, and guidance, you help customers achieve their financial goals, providing an exciting opportunity for those with retail or sales experience who seek growth, development, and upward mobility.
Primary Responsibilities
Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
Conduct outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones
Educate and advise customers on Regions’ Consumer and Business products and services, including all loan and deposit types
Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings
Provide a consistent optimal customer experience, sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
Own and resolve customer issues
Refer customers to an internal team of experts when complex financial goals and needs are recognized
Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated by the Branch Manager; ensure sound banking practices and manage, identify, and report operational risks
This position requires tracking hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
This position is incentive eligible and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Refer to https://fedregistry.nationwidelicensingsystem.org for more information.
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer frequently, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Preferences
Bachelor’s degree
Life Insurance License
One (1) year of cash‑handling, banking, and/or customer service experience
Skills and Competencies
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Excellent relationship‑building skills
Strong communication and customer focus
Position Type Full time
Compensation Details Pay ranges are job specific and provided as a point‑of‑market reference for compensation decisions. Other factors influencing pay include experience, skills, knowledge, contribution, job location, and performance.
This role is eligible to participate in both a commission incentive plan and a formulaic incentive plan, with potential earnings based on performance against defined metrics and goals.
Benefits Information
Paid Vacation/Sick Time
401(k) with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Location Details Central
Location Fort Smith, Arkansas
Equal Opportunity Employer Including Disabled/Veterans
#J-18808-Ljbffr