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Dream Live Prosper Communities

Portfolio Rent Collection & Support Specialist

Dream Live Prosper Communities, Saint Augustine, Florida, United States, 32095

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Portfolio Rent Collection & Support Specialist

at

Dream Live Prosper Communities .

Join us to be central to our portfolio’s financial health. Drive timely rent collection, manage delinquencies, support resident communication, and partner with onsite teams to keep operations smooth. Detail‑driven, people‑savvy, and motivated by impact.

About This Opportunity

Location: Remote (Headquarters in St Augustine, FL & Bethlehem, PA)

Compensation: $50,000‑$55,000 annually with bonus potential

Position: Full‑time

Qualifications

Appfolio experience (preferred)

1–3 years of experience in property management workflows

Professional interpersonal and communication skills

Quantitative and problem‑solving skills

Strong accounting skills (preferred)

Knowledge of landlord‑tenant laws and eviction procedures

Strong organization, attention to detail, and follow‑through

Ability to work independently and support multiple teams

Responsibilities

Handle sensitive conversations about late payments professionally

Audit ledger accuracy and report inconsistencies

Partner with legal teams to ensure filings and court documents are timely

Assist onsite teams with rental application processing

Maintain confidentiality and accuracy of resident financial information

Recommend improvements to rent collection processes and portfolio financial systems

Process and verify financial adjustments, refunds, and credits

Support eviction processes, preparing documentation and tracking case status

Coordinate with onsite community managers and leasing teams for accurate rent posting

Communicate with residents via phone, email, and written notices regarding payment reminders and policy expectations

Maintain up‑to‑date delinquency reports and update portfolio and asset managers

Track rent payments, late fees, payment arrangements, and outstanding balances

Manage monthly rent collection for all properties within the multifamily portfolio

Benefits & Perks PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, volunteer time off, well‑being programs, company events, self‑improvement/productivity tools, and the sense of making a difference.

Equal Opportunity Employer DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre‑employment background verification (including E‑Verify). California applicants can view our California Data Privacy Policy here.

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