Dream Live Prosper Communities
Portfolio Rent Collection & Support Specialist
Dream Live Prosper Communities, Saint Augustine, Florida, United States, 32095
Portfolio Rent Collection & Support Specialist
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Dream Live Prosper Communities .
Join us to be central to our portfolio’s financial health. Drive timely rent collection, manage delinquencies, support resident communication, and partner with onsite teams to keep operations smooth. Detail‑driven, people‑savvy, and motivated by impact.
About This Opportunity
Location: Remote (Headquarters in St Augustine, FL & Bethlehem, PA)
Compensation: $50,000‑$55,000 annually with bonus potential
Position: Full‑time
Qualifications
Appfolio experience (preferred)
1–3 years of experience in property management workflows
Professional interpersonal and communication skills
Quantitative and problem‑solving skills
Strong accounting skills (preferred)
Knowledge of landlord‑tenant laws and eviction procedures
Strong organization, attention to detail, and follow‑through
Ability to work independently and support multiple teams
Responsibilities
Handle sensitive conversations about late payments professionally
Audit ledger accuracy and report inconsistencies
Partner with legal teams to ensure filings and court documents are timely
Assist onsite teams with rental application processing
Maintain confidentiality and accuracy of resident financial information
Recommend improvements to rent collection processes and portfolio financial systems
Process and verify financial adjustments, refunds, and credits
Support eviction processes, preparing documentation and tracking case status
Coordinate with onsite community managers and leasing teams for accurate rent posting
Communicate with residents via phone, email, and written notices regarding payment reminders and policy expectations
Maintain up‑to‑date delinquency reports and update portfolio and asset managers
Track rent payments, late fees, payment arrangements, and outstanding balances
Manage monthly rent collection for all properties within the multifamily portfolio
Benefits & Perks PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, volunteer time off, well‑being programs, company events, self‑improvement/productivity tools, and the sense of making a difference.
Equal Opportunity Employer DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre‑employment background verification (including E‑Verify). California applicants can view our California Data Privacy Policy here.
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at
Dream Live Prosper Communities .
Join us to be central to our portfolio’s financial health. Drive timely rent collection, manage delinquencies, support resident communication, and partner with onsite teams to keep operations smooth. Detail‑driven, people‑savvy, and motivated by impact.
About This Opportunity
Location: Remote (Headquarters in St Augustine, FL & Bethlehem, PA)
Compensation: $50,000‑$55,000 annually with bonus potential
Position: Full‑time
Qualifications
Appfolio experience (preferred)
1–3 years of experience in property management workflows
Professional interpersonal and communication skills
Quantitative and problem‑solving skills
Strong accounting skills (preferred)
Knowledge of landlord‑tenant laws and eviction procedures
Strong organization, attention to detail, and follow‑through
Ability to work independently and support multiple teams
Responsibilities
Handle sensitive conversations about late payments professionally
Audit ledger accuracy and report inconsistencies
Partner with legal teams to ensure filings and court documents are timely
Assist onsite teams with rental application processing
Maintain confidentiality and accuracy of resident financial information
Recommend improvements to rent collection processes and portfolio financial systems
Process and verify financial adjustments, refunds, and credits
Support eviction processes, preparing documentation and tracking case status
Coordinate with onsite community managers and leasing teams for accurate rent posting
Communicate with residents via phone, email, and written notices regarding payment reminders and policy expectations
Maintain up‑to‑date delinquency reports and update portfolio and asset managers
Track rent payments, late fees, payment arrangements, and outstanding balances
Manage monthly rent collection for all properties within the multifamily portfolio
Benefits & Perks PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, volunteer time off, well‑being programs, company events, self‑improvement/productivity tools, and the sense of making a difference.
Equal Opportunity Employer DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre‑employment background verification (including E‑Verify). California applicants can view our California Data Privacy Policy here.
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