Bilingual QA Specialist - English & Spanish Compliance

A technology consulting firm is seeking a Quality Assurance (QA) Specialist to analyze the efficiency and effectiveness of case analysts. Responsibilities include reviewing cases and interactions for compliance, providing written analysis, and offering feedback for performance improvement. Candidates must be fluent in English and Spanish, possess a Bachelor’s Degree or equivalent, and be a US Citizen or authorized to work in the US. Experience in federal government work and MS Office is preferred. This role emphasizes strong communication skills. #J-18808-Ljbffr