ASM Research, An Accenture Federal Services Company
Bilingual QA Specialist - English & Spanish Compliance
ASM Research, An Accenture Federal Services Company, Jefferson City, Missouri, United States, 65109
A leading technology firm located in Missouri is seeking a Quality Assurance (QA) Specialist responsible for analyzing case efficiency and effectiveness. The role involves reviewing cases, interactions, and ensuring compliance with standardized processes in both English and Spanish. Candidates must hold a Bachelor’s Degree or possess equivalent experience and be fluent in both languages. This position supports performance improvement through detailed analysis and feedback, contributing to overall program success.
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