Bilingual QA Specialist - English & Spanish Compliance

A leading consulting firm in Nevada is seeking a Quality Assurance (QA) Specialist. The role involves analyzing efficiency and effectiveness of analysts by reviewing cases and interactions for compliance in English and Spanish. Candidates should possess a Bachelor’s degree or equivalent experience, with skills in MS Office and strong communication. The QA Specialist will provide feedback and coaching to enhance program performance. This position requires US citizenship or authorization to work in the US. #J-18808-Ljbffr