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TalentBurst, an Inc 5000 company

Customer Service Representative

TalentBurst, an Inc 5000 company, Corning, New York, United States

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2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. TalentBurst, an Inc 5000 company provided pay range

This range is provided by TalentBurst, an Inc 5000 company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$19.15/hr - $19.15/hr This is currently a hybrid role with 3 days in the office and 2 days working remotely. Pay Rate - $19.15/hr Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM Job Summary

The Internal Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events. Key Responsibilities

Customer Support: Provide exceptional service to internal customers via phone/email/Teams Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries. Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software. Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion. Event Coordination: Assist department groups in planning and executing customer events. Recordkeeping: Maintain accurate records of requests, orders, and communications. Customer Service Excellence: Deliver high‑quality service while adhering to company policies and standards. Qualifications

Education: 2‑year degree (preferably in business‑related fields) Skills: Strong written and verbal communication skills for building positive relationships across all organizational levels. Exceptional organizational and multitasking abilities, with attention to detail. Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly. Experience: Preferred previous experience in a call center, customer service, or administrative support role. Adaptability: Ability to thrive in a fast‑paced environment and respond effectively to changing priorities. Seniority level

Associate Employment type

Contract Job function

Customer Service, Analyst, and Health Care Provider Industries

Staffing and Recruiting, Operations Consulting, and Retail Health and Personal Care Products

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