Federal IT Help Desk Analyst - Tier I Support & ServiceNow

A leading services provider seeks a Service Desk Analyst to provide first-level technical support to a federal client in Arlington, VA. The ideal candidate will have 3-4 years of experience in IT Help Desk environments and proficiency in Microsoft Office and Windows systems. Responsibilities include troubleshooting and logging support requests in ServiceNow, and ensuring high-quality customer service. Benefits include medical, dental, vision, and tuition assistance. US Citizenship is required. #J-18808-Ljbffr