Tier 2 Service Desk Analyst - Federal, Arlington

A leading IT service provider is seeking a skilled Service Desk Analyst - Tier 2 in Arlington, VA. This role involves resolving complex technical issues and providing exceptional support. The ideal candidate will have 4-5 years of experience, proficiency in Microsoft Office products, and familiarity with ServiceNow. Working flexible shifts, the analyst will support a federal client, ensuring effective IT service management and user satisfaction. Join a dynamic team committed to excellence and innovation. #J-18808-Ljbffr