Hybrid Service Desk Analyst - Tier 1 IT Support (ServiceNow)

A leading technology solutions provider in Texas is seeking a Service Desk Analyst to deliver Tier 1 support in a hybrid work environment. Candidates should have 12-18 months of service desk experience, expertise in ServiceNow, and an understanding of ITIL practices. Responsibilities include troubleshooting incidents, ensuring customer satisfaction, and maintaining documentation. This role offers the opportunity for career progression for the right individuals. #J-18808-Ljbffr