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Service Desk Analyst: First-Line IT Support & Troubleshooting

All Lines Technology, Rock Hill, SC, United States


A leading technology solutions provider in Rock Hill, SC, is seeking a Service Desk Tier 1 Analyst. This role involves providing first-level support by troubleshooting and resolving IT incidents and service requests. Candidates should have an Associate's degree in IT and 1-3 years of experience in a Service Desk role, along with a commitment to swiftly resolving issues and excellent communication skills. This opportunity includes supporting various applications and maintenance of ticket queues. #J-18808-Ljbffr