Hybrid Tier 1 Service Desk Analyst — CX-Driven Support

A federal IT company is seeking a Service Center Analyst to provide Tier 1 technical support to enterprise users. This hybrid position requires 60% on-site work and 40% remote. Ideal candidates will have at least 2 years of experience in Help Desk or Service Desk environments, possess strong customer service and troubleshooting skills, and be familiar with Microsoft Windows 11 and Office 365. Join this mission-driven team to enhance customer experiences within government solutions. #J-18808-Ljbffr