Amplity
Business Development Specialist - EST/CST
Amplity, Charlotte, North Carolina, United States, 28245
Business Development Specialist - EST/CST
Amplity is seeking a full‑time Business Development Specialist (BDS) to engage Health Care Professionals by phone to promote assigned client products, maximize product selling potential, and meet program and client objectives. The role may include occasional on‑site visits for in‑services.
Position Summary The BDS builds and maintains relationships with HCPs, educates them about product features, benefits, safety, approved indications, and loyalty program platform to ensure appropriate use. The BDS utilizes approved tools for product promotion and maintains product, program and customer activity knowledge, collaborating with Client field‑based teams and management.
Essential Duties & Responsibilities
Communicate persuasively with customers, using selling, listening and negotiation skills and approved messaging.
Manage daily call activity to influence customers and increase platform awareness.
Profile and manage a targeted list of accounts to provide value‑added benefits and grow product and platform awareness.
Create and implement business plans to achieve business goals.
Maintain call productivity and required metrics.
Achieve quarterly client KPIs.
Promote client products via telephone outreach to assigned targets.
Maintain thorough knowledge of client product(s), program and platforms.
Complete required data entry in Amplity/Client CRM systems.
Respond to customer needs and questions within program timelines.
Partner with client field sales managers to plan account coverage.
Create and maintain a positive impression with client and customers.
Prepare management reports as needed.
Fully comply with all laws, regulations, Amplity Policies, Code of Conduct, privacy and data guidelines.
Participate in teleconference and live meetings and represent client at conventions when applicable.
Complete other projects as assigned.
Key Working Relationships
Report to Amplity Performance Manager or Program Director.
Work closely with other team members and home office support.
Maintain positive relationships with customers and client business units.
Required Qualifications
Bachelor’s degree from an accredited institution.
Minimum 2+ years of relevant business or sales experience.
Flexibility to cover multiple time zones and travel to office sites if needed.
Success in all required Amplity and client training.
Excellent technical skills with Microsoft Office and related programs.
Preferred Qualifications
B2B, Inside Sales experience.
Aesthetics industry experience.
Knowledge, Skills & Abilities
Excellent verbal, written and interpersonal communication skills.
Professional demeanor and excellent phone manner.
Strong focus on superior customer support and service.
Ability to learn and communicate complex information over the telephone.
Strong rapport building, active listening and selling skills.
High initiative, effort and commitment to complete projects.
Technical aptitude and proficiency in Microsoft Word, Excel, Outlook.
Ability to drive, hold a valid driver’s license and safe driving record.
Ability to handle multiple tasks and work independently or as a team member.
Key Performance Competencies
Interpersonal Savvy
Strategic Planning
Customer Focus
Business Acumen
Driving for Results
Integrity
Dealing with Ambiguity
Time Management
Motivating Others
Autonomous Decision‑Making
Credentialing Requirements Representatives may be required to submit and maintain credentials, such as training, vaccinations and other documentation, to access hospitals or healthcare providers. Certain geographic jurisdictions may require a representative license. Amplity will notify representatives of any changes.
EPIIC Values
Excellence : Set high standards and achieve outstanding results with a positive attitude.
Passion : Love what we do and inspire, engage, motivate others.
Innovation : Challenge traditional ways of working with curious, bold ideas.
Integrity : Open, honest and transparent; do the right thing confidently.
Collaboration : Seek participation of others to achieve greater outcomes.
About Amplity Amplity delivers flexible, specialized medical and commercial services to biopharma companies. Through strategic partnerships and deep therapeutic expertise, Amplity transforms how breakthrough treatments reach patients. Our tech‑enabled, people‑driven DNA fuels precision across all business shapes and sizes.
Diversity Policy Amplity encourages equal employment opportunity for all associates and applicants, ensuring decisions are based on skills, experience, and qualifications. Policies comply with all applicable federal, state, and local non‑discrimination laws.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Business Development and Sales; Pharmaceutical Manufacturing
Benefits Competitive salary, comprehensive benefits package (medical, dental, vision, pet insurance, 401(k), life insurance, disability insurance, mental wellness program), generous PTO, paid holidays, professional development opportunities.
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Position Summary The BDS builds and maintains relationships with HCPs, educates them about product features, benefits, safety, approved indications, and loyalty program platform to ensure appropriate use. The BDS utilizes approved tools for product promotion and maintains product, program and customer activity knowledge, collaborating with Client field‑based teams and management.
Essential Duties & Responsibilities
Communicate persuasively with customers, using selling, listening and negotiation skills and approved messaging.
Manage daily call activity to influence customers and increase platform awareness.
Profile and manage a targeted list of accounts to provide value‑added benefits and grow product and platform awareness.
Create and implement business plans to achieve business goals.
Maintain call productivity and required metrics.
Achieve quarterly client KPIs.
Promote client products via telephone outreach to assigned targets.
Maintain thorough knowledge of client product(s), program and platforms.
Complete required data entry in Amplity/Client CRM systems.
Respond to customer needs and questions within program timelines.
Partner with client field sales managers to plan account coverage.
Create and maintain a positive impression with client and customers.
Prepare management reports as needed.
Fully comply with all laws, regulations, Amplity Policies, Code of Conduct, privacy and data guidelines.
Participate in teleconference and live meetings and represent client at conventions when applicable.
Complete other projects as assigned.
Key Working Relationships
Report to Amplity Performance Manager or Program Director.
Work closely with other team members and home office support.
Maintain positive relationships with customers and client business units.
Required Qualifications
Bachelor’s degree from an accredited institution.
Minimum 2+ years of relevant business or sales experience.
Flexibility to cover multiple time zones and travel to office sites if needed.
Success in all required Amplity and client training.
Excellent technical skills with Microsoft Office and related programs.
Preferred Qualifications
B2B, Inside Sales experience.
Aesthetics industry experience.
Knowledge, Skills & Abilities
Excellent verbal, written and interpersonal communication skills.
Professional demeanor and excellent phone manner.
Strong focus on superior customer support and service.
Ability to learn and communicate complex information over the telephone.
Strong rapport building, active listening and selling skills.
High initiative, effort and commitment to complete projects.
Technical aptitude and proficiency in Microsoft Word, Excel, Outlook.
Ability to drive, hold a valid driver’s license and safe driving record.
Ability to handle multiple tasks and work independently or as a team member.
Key Performance Competencies
Interpersonal Savvy
Strategic Planning
Customer Focus
Business Acumen
Driving for Results
Integrity
Dealing with Ambiguity
Time Management
Motivating Others
Autonomous Decision‑Making
Credentialing Requirements Representatives may be required to submit and maintain credentials, such as training, vaccinations and other documentation, to access hospitals or healthcare providers. Certain geographic jurisdictions may require a representative license. Amplity will notify representatives of any changes.
EPIIC Values
Excellence : Set high standards and achieve outstanding results with a positive attitude.
Passion : Love what we do and inspire, engage, motivate others.
Innovation : Challenge traditional ways of working with curious, bold ideas.
Integrity : Open, honest and transparent; do the right thing confidently.
Collaboration : Seek participation of others to achieve greater outcomes.
About Amplity Amplity delivers flexible, specialized medical and commercial services to biopharma companies. Through strategic partnerships and deep therapeutic expertise, Amplity transforms how breakthrough treatments reach patients. Our tech‑enabled, people‑driven DNA fuels precision across all business shapes and sizes.
Diversity Policy Amplity encourages equal employment opportunity for all associates and applicants, ensuring decisions are based on skills, experience, and qualifications. Policies comply with all applicable federal, state, and local non‑discrimination laws.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Business Development and Sales; Pharmaceutical Manufacturing
Benefits Competitive salary, comprehensive benefits package (medical, dental, vision, pet insurance, 401(k), life insurance, disability insurance, mental wellness program), generous PTO, paid holidays, professional development opportunities.
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