Freeman Hospital
Personal Assistant – Freeman Hospital
Freeman Hospital, part of the Newcastle Hospitals NHS Foundation Trust (Band 4), is one of the busiest and largest NHS hospital trusts in the country, with around 16,000 staff and an annual budget of £1.7 billion.
Job Overview Join a dynamic, fast‑paced environment where no two days are the same. As a Personal Assistant you will support senior clinicians and managers, coordinate complex schedules and contribute to the smooth operation of the department.
Why This Role Is Exciting
Fast‑paced environment – adaptability and quick thinking are essential.
Multi‑disciplinary teamwork – work alongside consultants, nurses, midwives and admin colleagues.
Variety – managing diaries, meetings, confidential information and problem‑solving on the go.
Impactful work – your organisational skills directly contribute to delivering outstanding care for women and families.
Main Duties
Act as the first point of contact for the team, providing a professional and welcoming service.
Arrange and coordinate meetings, including taking accurate minutes and ensuring timely distribution of actions.
Liaise confidently with other services and departments up to Board level across the Trust.
Maintain appointment diaries for members of the Board Management Team.
Handle sensitive and confidential information with the utmost discretion.
Take on a Team Lead role, supporting and guiding administrative colleagues to ensure high standards and efficient workflows.
Person Specification Qualifications & Education
NVQ Level IV in Business Administration or equivalent qualification, or relevant experience.
GCSE level, including GCSE English Language Grade C or above.
Advanced keyboard skills, high standard of word processing (e.g. OCR/RSA III or equivalent).
Knowledge & Experience
Previous experience in a PA / secretarial role, including diary management.
Good working knowledge of Office software packages – Word, Excel, PowerPoint and Outlook.
Experience of medical terminology.
Experience of minute taking.
Desirable Criteria
Experience of staff management.
Knowledge of Complaints process.
Knowledge of NHS/Trust policies, procedures and guidelines.
Skills & Abilities
Excellent communication and interpersonal skills – able to communicate across a multi‑disciplinary team.
Excellent organisational skills and the ability to prioritise tasks.
Able to work on own initiative.
Able to manage time effectively.
Equal Opportunities Newcastle Hospitals are committed to promoting equality and diversity. We value and respect the diversity of our employees and aim to recruit a workforce that reflects the communities we serve.
Working Hours & Job Details
Hours: 37 hours 30 minutes per week
Interview Date: 23 January 2026
Seniority level: Entry Level
Employment type: Full‑time
Job function: Administrative
Recruitment Notice No agencies please. Direct applications only.
Apply Online Please expand the job details section and read all information before applying.
Contact Information For further information, please call Michaela Bailey, Administration & Waiting List Manager, on 0191 282 9946 or e‑mail
michaela.bailey4@nhs.net .
Documents to Download
Job Description & Person Specification (PDF)
Newcastle Staff Benefits (PDF)
Behaviour and Civility Charter (PDF)
#J-18808-Ljbffr
Freeman Hospital, part of the Newcastle Hospitals NHS Foundation Trust (Band 4), is one of the busiest and largest NHS hospital trusts in the country, with around 16,000 staff and an annual budget of £1.7 billion.
Job Overview Join a dynamic, fast‑paced environment where no two days are the same. As a Personal Assistant you will support senior clinicians and managers, coordinate complex schedules and contribute to the smooth operation of the department.
Why This Role Is Exciting
Fast‑paced environment – adaptability and quick thinking are essential.
Multi‑disciplinary teamwork – work alongside consultants, nurses, midwives and admin colleagues.
Variety – managing diaries, meetings, confidential information and problem‑solving on the go.
Impactful work – your organisational skills directly contribute to delivering outstanding care for women and families.
Main Duties
Act as the first point of contact for the team, providing a professional and welcoming service.
Arrange and coordinate meetings, including taking accurate minutes and ensuring timely distribution of actions.
Liaise confidently with other services and departments up to Board level across the Trust.
Maintain appointment diaries for members of the Board Management Team.
Handle sensitive and confidential information with the utmost discretion.
Take on a Team Lead role, supporting and guiding administrative colleagues to ensure high standards and efficient workflows.
Person Specification Qualifications & Education
NVQ Level IV in Business Administration or equivalent qualification, or relevant experience.
GCSE level, including GCSE English Language Grade C or above.
Advanced keyboard skills, high standard of word processing (e.g. OCR/RSA III or equivalent).
Knowledge & Experience
Previous experience in a PA / secretarial role, including diary management.
Good working knowledge of Office software packages – Word, Excel, PowerPoint and Outlook.
Experience of medical terminology.
Experience of minute taking.
Desirable Criteria
Experience of staff management.
Knowledge of Complaints process.
Knowledge of NHS/Trust policies, procedures and guidelines.
Skills & Abilities
Excellent communication and interpersonal skills – able to communicate across a multi‑disciplinary team.
Excellent organisational skills and the ability to prioritise tasks.
Able to work on own initiative.
Able to manage time effectively.
Equal Opportunities Newcastle Hospitals are committed to promoting equality and diversity. We value and respect the diversity of our employees and aim to recruit a workforce that reflects the communities we serve.
Working Hours & Job Details
Hours: 37 hours 30 minutes per week
Interview Date: 23 January 2026
Seniority level: Entry Level
Employment type: Full‑time
Job function: Administrative
Recruitment Notice No agencies please. Direct applications only.
Apply Online Please expand the job details section and read all information before applying.
Contact Information For further information, please call Michaela Bailey, Administration & Waiting List Manager, on 0191 282 9946 or e‑mail
michaela.bailey4@nhs.net .
Documents to Download
Job Description & Person Specification (PDF)
Newcastle Staff Benefits (PDF)
Behaviour and Civility Charter (PDF)
#J-18808-Ljbffr