LHH Recruitment Solutions
Bilingual Customer Service Specialist
LHH Recruitment Solutions, San Diego, California, United States, 92189
Bilingual Customer Service Specialist
Location: La Mesa, San Diego, CA
A well-known and growing organization in La Mesa, San Diego is seeking a motivated Bilingual Customer Service Specialist to join their team. This role is ideal for someone who enjoys helping others, has strong phone-based customer service experience, and is eager to grow their career within a reputable organization. This role includes a hybrid work schedule following the completion of training.
Key Responsibilities
Serve as the primary point of contact for customers, handling a high volume of inbound and outbound phone calls in English and Spanish
Respond to customer inquiries, resolve concerns, and provide accurate information in a professional and courteous manner
Document all customer interactions clearly and accurately within internal systems
Follow company policies and procedures while maintaining a high level of customer satisfaction
Collaborate with internal teams to ensure timely resolution of customer requests
Maintain strong attention to detail while multitasking in a fast-paced, phone-based environment
Demonstrate excellent verbal communication, active listening, and problem-solving skills
Qualifications
Previous customer service or call center experience required
Bilingual in English and Spanish (verbal fluency required)
Comfortable handling continuous phone calls throughout the day
Strong computer skills and ability to learn new systems quickly
Desire to grow professionally and advance within a reputable organization
Position Details:
Onsite/hybrid work schedule
Contract to hire role
Compensation: $22.00 per hour
Located in La Mesa, San Diego
Full-time, Monday- Friday 8:00am-5:00pm or 7:00am-4:00pm PST
If you meet the qualifications and are interested in this opportunity, please apply now - we are conducting interviews immediately!
Pay Details:
$22.00 per hour
Search managed by:
Ciara Norton
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Key Responsibilities
Serve as the primary point of contact for customers, handling a high volume of inbound and outbound phone calls in English and Spanish
Respond to customer inquiries, resolve concerns, and provide accurate information in a professional and courteous manner
Document all customer interactions clearly and accurately within internal systems
Follow company policies and procedures while maintaining a high level of customer satisfaction
Collaborate with internal teams to ensure timely resolution of customer requests
Maintain strong attention to detail while multitasking in a fast-paced, phone-based environment
Demonstrate excellent verbal communication, active listening, and problem-solving skills
Qualifications
Previous customer service or call center experience required
Bilingual in English and Spanish (verbal fluency required)
Comfortable handling continuous phone calls throughout the day
Strong computer skills and ability to learn new systems quickly
Desire to grow professionally and advance within a reputable organization
Position Details:
Onsite/hybrid work schedule
Contract to hire role
Compensation: $22.00 per hour
Located in La Mesa, San Diego
Full-time, Monday- Friday 8:00am-5:00pm or 7:00am-4:00pm PST
If you meet the qualifications and are interested in this opportunity, please apply now - we are conducting interviews immediately!
Pay Details:
$22.00 per hour
Search managed by:
Ciara Norton
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.