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PT Customer Service Representative

National Fitness Partners, Canal Winchester, OH, United States


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PT Customer Service Representative

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National Fitness Partners

Part-Time: Starting at $12 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

Core Values

We Are Accountable – Self-starters who pursue excellence.

We Are Driven – Problem solvers who deliver results.

We Are Passionate – Positive energy with a real desire to help others.

We Are Ambitious – Always learning and growing toward success.

Benefits

Growth Opportunities – Over 90% of our management team started as an entry level team member.

Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

Shift-differential pay for select shifts.

PTO for all employees.

Employee Assistance Program.

Free employee Black Card Membership including one free Black Card Membership for a direct family member.

Responsibilities

Answer phones in a friendly manner using information script.

Greet members, sign up and tour new members, and log amenities.

Respond to member questions and concerns in a timely and professional manner.

Process beverage or merchandise purchases through the point of sale system.

Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.

Provide a clean, sanitized and safe club environment.

Job Details

Seniority level: Entry level

Employment type: Part-Time

Job function: Other

Industry: Wellness and Fitness Services

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