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Meetings & Incentives Worldwide

Customer Success Specialist, Attendee Registration (Cvent Required)

Meetings & Incentives Worldwide, El Paso, Texas, United States

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Employer Industry:

Event Management

Why consider this job opportunity

Competitive salary

Comprehensive health, dental, vision, and life insurance options

401K plan with employer contributions

Opportunity to work remotely or from the corporate headquarters in Wisconsin

Accrued personal time off for vacation and sick leave

Involvement in a global giveback program for volunteer service

What to Expect (Job Responsibilities)

Collaborate with the Customer Success Manager/Director to align client goals with service delivery

Manage financial and data processes, including payment requests and budget reconciliation

Coordinate attendee experiences and manage on-site services for events

Provide administrative support to the Customer Success team and assist with training and onboarding

Participate in congress management and support services for life science accounts

What is Required (Qualifications)

College degree or equivalent

Minimum 3-5 years of experience in the meetings industry, specifically in operations

Proficient in Cvent and knowledgeable about virtual and hybrid event options

Proven excellent oral and written communication skills in both internal and client-facing environments

Ability to travel at least 25% of the time, including internationally

How to Stand Out (Preferred Qualifications)

Experience in the pharmaceutical industry

Demonstrated track record of successfully managing multiple projects simultaneously

Familiarity with database management programs such as Lanyon

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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