Remote Help Desk Analyst - Level 1 (Windows & Office)

A Wisconsin-based IT services firm is seeking a Help Desk Analyst – Level 1 to provide first-level technical support for the Department of Corrections. In this remote role, you will troubleshoot hardware, software, and network issues, delivering excellent customer service. Candidates should have a minimum of 2 years supporting Windows 10 and Microsoft Office 2019. Knowledge of network and printer troubleshooting is essential. Join a company dedicated to diversity and inclusion, and enjoy benefits such as medical and retirement plans. #J-18808-Ljbffr