School Result
Customer Service Representative | Remote
A Houston-based moving company is seeking a high-output
Customer Service Representative
to manage inbound phone sales and own the sales pipeline from first contact through post-move follow-up. This is a full-time remote role offering clear performance standards, measurable incentives, and the opportunity to directly impact company growth.
Job Title: Customer Service Representative
Company: Moving Company
Location: Remote (Houston-based operation)
Salary: $15–$20 per hour (based on experience)
Contract Type: Full-Time
Hours: 40 hours per week
DBS Requirement: No (U.S. role)
About the Company This moving company has built a strong reputation for reliability and customer satisfaction, earning a 4.5-star rating. The team provides professional moving services and add-on solutions such as packing materials and boxes, with a focus on delivering a seamless customer experience.
Role Overview The Customer Service Representative will answer inbound calls, texts, and emails, actively sell moving services and supplies, and follow up aggressively on missed leads. Success in this role is measured by results—close rates, booked revenue, and customer satisfaction—rather than activity.
Key Responsibilities
Answer inbound calls, texts, and emails from prospective customers
Actively sell and book moving services and add-on products
Follow up on missed calls and unclosed leads with urgency
Explain pricing, services, and policies confidently
Confirm scheduled moves and follow up post-move to request reviews
Handle customer concerns calmly and professionally
Coordinate with operations to prepare for moves and resolve issues
Maintain accurate CRM records and notesIdentify objections and improve close rates
Required Skills and Experience
Proven experience in phone sales (minimum 2 years)
Demonstrated ability to close and hit measurable conversion targets
Strong sense of urgency and responsiveness
Self-motivated, disciplined, and results-driven
Ability to work remotely with a professional setup
Organized, reliable, and consistent with follow-up
Professional and composed when handling unhappy customers
Experience in moving or home-services sales
Familiarity with CRM systems and sales pipeline management
What We Offer
$15–$20/hour base pay (depending on experience)
Performance incentives tied to booked revenue, close rate, and add-on sales
Clear targets and measurable KPIs
Opportunity to earn significantly more through incentives
Pathway to sales management roles
Remote flexibility with a Houston-based team
Work-from-home benefits
The company is committed to fair hiring practices and values diversity, inclusion, and equal opportunity.
Not specified. Early applications are encouraged due to high interest in this position.
#J-18808-Ljbffr
Customer Service Representative
to manage inbound phone sales and own the sales pipeline from first contact through post-move follow-up. This is a full-time remote role offering clear performance standards, measurable incentives, and the opportunity to directly impact company growth.
Job Title: Customer Service Representative
Company: Moving Company
Location: Remote (Houston-based operation)
Salary: $15–$20 per hour (based on experience)
Contract Type: Full-Time
Hours: 40 hours per week
DBS Requirement: No (U.S. role)
About the Company This moving company has built a strong reputation for reliability and customer satisfaction, earning a 4.5-star rating. The team provides professional moving services and add-on solutions such as packing materials and boxes, with a focus on delivering a seamless customer experience.
Role Overview The Customer Service Representative will answer inbound calls, texts, and emails, actively sell moving services and supplies, and follow up aggressively on missed leads. Success in this role is measured by results—close rates, booked revenue, and customer satisfaction—rather than activity.
Key Responsibilities
Answer inbound calls, texts, and emails from prospective customers
Actively sell and book moving services and add-on products
Follow up on missed calls and unclosed leads with urgency
Explain pricing, services, and policies confidently
Confirm scheduled moves and follow up post-move to request reviews
Handle customer concerns calmly and professionally
Coordinate with operations to prepare for moves and resolve issues
Maintain accurate CRM records and notesIdentify objections and improve close rates
Required Skills and Experience
Proven experience in phone sales (minimum 2 years)
Demonstrated ability to close and hit measurable conversion targets
Strong sense of urgency and responsiveness
Self-motivated, disciplined, and results-driven
Ability to work remotely with a professional setup
Organized, reliable, and consistent with follow-up
Professional and composed when handling unhappy customers
Experience in moving or home-services sales
Familiarity with CRM systems and sales pipeline management
What We Offer
$15–$20/hour base pay (depending on experience)
Performance incentives tied to booked revenue, close rate, and add-on sales
Clear targets and measurable KPIs
Opportunity to earn significantly more through incentives
Pathway to sales management roles
Remote flexibility with a Houston-based team
Work-from-home benefits
The company is committed to fair hiring practices and values diversity, inclusion, and equal opportunity.
Not specified. Early applications are encouraged due to high interest in this position.
#J-18808-Ljbffr