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Liquid Environmental Solutions

Customer Service Representative

Liquid Environmental Solutions, Eastlake, Ohio, United States, 44095

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Position Overview Position: Part-Time Customer Service Representative

Location: Ciro’s Sewer Cleaning – Branch Office (on-site)

Schedule: Monday – Friday | 9:00 AM – 2:00 PM (EST)

Job Type: Part-Time (25 hours per week)

Compensation: wages starting at $21/hr (no prior industry experience required!)

Do you enjoy working with customers, staying organized, and keeping an office running smoothly? Ciro’s Sewer Cleaning is seeking a Part-Time Customer Service Representative to support our branch with customer phone handling, scheduling, administrative tasks, and service coordination. In this role, you’ll work directly with our office and field teams to ensure customers receive accurate information, timely scheduling, and the highest level of service.

What You’ll Do

Answer inbound customer calls and listen to service needs

Schedule appointments, service calls, or inquiries using company procedures

Communicate with field personnel to assist with scheduling and workflow updates

Enter customer notes, service requests, and call documentation into office systems

Support payment processing, invoicing, data entry, and general office administrative tasks

Help keep the office organized through filing, record maintenance, and accurate documentation

Provide professional service and assist with customer follow-up when needed

Perform additional office support duties as requested by the Branch Manager

What We’re Looking For

Customer service or administrative experience (preferred in plumbing, HVAC, dispatching, or similar industries)

Strong communication and phone etiquette

Ability to learn office systems quickly and accurately enter customer information

Comfortable with Microsoft Office: Outlook, Excel, Word

Organized, dependable, and capable of multitasking

Able to work independently and maintain professionalism at all times

Why Join Us?

Ciro’s Sewer Cleaning is committed to delivering outstanding service to our customers and supporting our employees with a collaborative team environment. This role offers a consistent daytime schedule, hands‑on office experience, and growth potential for employees who want to expand into dispatching, administrative support, or customer solutions roles over time.

Benefits & Perks

Stable daytime schedule

Supportive and friendly branch environment

Opportunities for professional growth and skill development

Employee referral program

Potential cross‑training opportunities in office administration or dispatching

Work Location

On‑site at Ciro’s Sewer Cleaning Branch Office

Employees must be able to reliably commute to the branch

Ready to Apply?

If you’re a motivated, detail‑oriented individual who enjoys customer interaction and office support, we’d love to hear from you. Apply today and bring your talent to a team that values outstanding service and commitment!

Work Setting

Office, on‑site

Monday–Friday, 9:00 AM – 2:00 PM (EST)

Part‑Time

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