Panda Exteriors
Collections Specialist
Panda Exteriors
Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a
Collections Specialist
to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally.
This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money.
Responsibilities
Contact homeowners via phone, email, and text regarding outstanding balances
Collect payments and set up approved payment plans
Explain payment options including financing and online payments
Follow up consistently on open accounts and elevate when necessary
Accurately document all activity in the CRM
Work with internal teams to resolve billing or account issues
Qualifications
Prior collections, billing, or customer service experience required
Comfortable discussing payments and resolving sensitive financial situations
Highly organized and detail-oriented
Ability to multitask and follow established processes
Why Panda Exteriors
Medical, Vision, and Dental Insurance
PTO
and
Paid Holidays
401(k)
Paid training
Clear growth paths
and internal promotion opportunities
Employee referral bonuses
Company events and team outings
Stable, fast-growing company
(Inc. 5000 recognized)
Apply today to join a growing company with clear processes and room to grow.
#J-18808-Ljbffr
Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a
Collections Specialist
to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally.
This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money.
Responsibilities
Contact homeowners via phone, email, and text regarding outstanding balances
Collect payments and set up approved payment plans
Explain payment options including financing and online payments
Follow up consistently on open accounts and elevate when necessary
Accurately document all activity in the CRM
Work with internal teams to resolve billing or account issues
Qualifications
Prior collections, billing, or customer service experience required
Comfortable discussing payments and resolving sensitive financial situations
Highly organized and detail-oriented
Ability to multitask and follow established processes
Why Panda Exteriors
Medical, Vision, and Dental Insurance
PTO
and
Paid Holidays
401(k)
Paid training
Clear growth paths
and internal promotion opportunities
Employee referral bonuses
Company events and team outings
Stable, fast-growing company
(Inc. 5000 recognized)
Apply today to join a growing company with clear processes and room to grow.
#J-18808-Ljbffr