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Block LLP

Intake Specialist

Block LLP, Burbank, California, United States, 91501

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Intake Specialist

Block LLP is a growing law firm dedicated to providing outstanding legal representation to clients in personal injury and landlord-tenant matters. We're looking for a friendly and motivated Intake Specialist to join our team. In this role you will: Conduct initial client intake calls in both English and Spanish, gathering essential case details, client information, and supporting documents. Maintain accurate, detailed case notes in our case management system to ensure a seamless handoff to our legal team. Establish trust and build strong relationships with prospective clients while effectively guiding them through the intake process. Responds to client inquiries and requests in a timely manner.