Mid-Level Service Desk Analyst for Government Support

A technology services provider is seeking a Service Desk Analyst in Maryland. You will support an IT Service Desk team, resolving over 15,000 tickets monthly for a user community within the Department of Homeland Security. The role requires strong problem-solving skills, customer service abilities, and experience with Windows and Active Directory management. Competitive compensation is offered, along with a focus on professional growth and comprehensive benefits. #J-18808-Ljbffr