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Insight Global

Entry Level IT Support

Insight Global, New Rochelle, New York, United States

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Get AI-powered advice on this job and more exclusive features. This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$23.00/hr - $25.00/hr Must-haves 2+ years in an IT support role Experience troubleshooting hardware and software incidents Experience with Active Directory, resetting passwords and managing user accounts Basic network understanding; troubleshooting wifi connectivity, understanding of fundamentals such as TCP/IP, DNS, LAN/WAN, etc. Strong recent experience with que management, working with a ticketing system Strong communication, eagerness to learn, and customer service skills Plusses Experience working in the educational/instructional field, or working in IT at their college Strong recent experience using ServiceNow as a ticketing system Day-to-Day A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues and troubleshooting, smartboard support, hardware troubleshooting, imaging labs, projector & printer break fixes, email and application support, etc. During the summer months, this person will be responsible for managing project work such as migrations, deployments, upgrades, equipment refreshes, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting.

PR $23-25/hr Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Insight Global by 2x Inferred from the description for this job

Medical insurance Vision insurance 401(k) Get notified about new Information Technology Support Specialist jobs in

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