Walmart
Overview
Position Summary... What you'll do... Be a Team Member: Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them. Be an Owner: Communicates equipment, tools and supplies needs; leads tracking and monitoring of returns and special orders; operates cash registers, processes transactions, and maintains accurate inventory auditing and safety/compliance standards; reports TBC complaints, safety hazards and problems with products, services and work areas; completes paperwork, logs and other required documentation; ensures merchandise is packaged, labeled and stored per company policies; identifies member needs, assists members with purchasing decisions and resolves issues. Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience, modeling high quality service and products; develops, influences and inspires others; understands roadblocks and assists in training team members. Compliance and teamwork: Complies with company policies, procedures and standards of ethics and integrity; embraces the Open Door Policy and applies it to business processes and practices; completes work assignments by using policies, data and resources; collaborates with managers, coworkers, customers and partners; identifies priorities and deadlines; communicates progress and adapts to feedback. Respect the Individual: Embraces differences and creates a workplace where associates feel seen, supported and connected; works as a team, builds relationships, and motivates others; strengthens the team by mentoring others and recognizing contributions. Act with Integrity: Maintains and promotes high standards of integrity, ethics and compliance; models Walmart values; holds self and others accountable; supports Walmart’s goal of a regenerative company and a positive impact for associates, customers, members and the world. Serve our Customers and Members: Delivers results with the customer first in mind; makes decisions based on reliable information and balances short- and long-term priorities; considers how own work impacts the team’s ability to deliver for all stakeholders. Strive for Excellence: Displays curiosity, takes calculated risks, and demonstrates courage and resilience; drives continuous improvement; open to new technologies and skills and supports others through change. Benefits and compensation: At Sam’s Club, we offer competitive pay, performance-based bonuses and other benefits. Details include health benefits (medical, vision, dental), financial benefits (401(k), stock purchase, company-paid life insurance), and paid time off (PTO, parental leave, family care leave, bereavement, jury duty, voting). PTO/PPTO policies vary by job classification and length of employment and meet or exceed paid sick leave laws where applicable. For information about PTO see One.Walmart notices. Other benefits include disability coverage, discounts, Military Leave Pay, and more. Live Better U is a company-paid education benefit program with eligibility requirements at some benefits. See One.Walmart for information on benefits and eligibility: https://bit.ly/3iOOb1J. The hourly wage range for this position is $18.00 to $25.00; actual rate may meet or exceed minimum wage plus premiums of $0.35 to $3.00 per hour in certain circumstances. Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Valid state-issued driver’s license. 18 years of age or older. Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Auto service industry experience Retail experience Primary Location 5375 N Bend Rd, Cincinnati, OH 45247-7601, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and communities we serve live better by valuing diversity and inclusion of all people.
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Position Summary... What you'll do... Be a Team Member: Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them. Be an Owner: Communicates equipment, tools and supplies needs; leads tracking and monitoring of returns and special orders; operates cash registers, processes transactions, and maintains accurate inventory auditing and safety/compliance standards; reports TBC complaints, safety hazards and problems with products, services and work areas; completes paperwork, logs and other required documentation; ensures merchandise is packaged, labeled and stored per company policies; identifies member needs, assists members with purchasing decisions and resolves issues. Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience, modeling high quality service and products; develops, influences and inspires others; understands roadblocks and assists in training team members. Compliance and teamwork: Complies with company policies, procedures and standards of ethics and integrity; embraces the Open Door Policy and applies it to business processes and practices; completes work assignments by using policies, data and resources; collaborates with managers, coworkers, customers and partners; identifies priorities and deadlines; communicates progress and adapts to feedback. Respect the Individual: Embraces differences and creates a workplace where associates feel seen, supported and connected; works as a team, builds relationships, and motivates others; strengthens the team by mentoring others and recognizing contributions. Act with Integrity: Maintains and promotes high standards of integrity, ethics and compliance; models Walmart values; holds self and others accountable; supports Walmart’s goal of a regenerative company and a positive impact for associates, customers, members and the world. Serve our Customers and Members: Delivers results with the customer first in mind; makes decisions based on reliable information and balances short- and long-term priorities; considers how own work impacts the team’s ability to deliver for all stakeholders. Strive for Excellence: Displays curiosity, takes calculated risks, and demonstrates courage and resilience; drives continuous improvement; open to new technologies and skills and supports others through change. Benefits and compensation: At Sam’s Club, we offer competitive pay, performance-based bonuses and other benefits. Details include health benefits (medical, vision, dental), financial benefits (401(k), stock purchase, company-paid life insurance), and paid time off (PTO, parental leave, family care leave, bereavement, jury duty, voting). PTO/PPTO policies vary by job classification and length of employment and meet or exceed paid sick leave laws where applicable. For information about PTO see One.Walmart notices. Other benefits include disability coverage, discounts, Military Leave Pay, and more. Live Better U is a company-paid education benefit program with eligibility requirements at some benefits. See One.Walmart for information on benefits and eligibility: https://bit.ly/3iOOb1J. The hourly wage range for this position is $18.00 to $25.00; actual rate may meet or exceed minimum wage plus premiums of $0.35 to $3.00 per hour in certain circumstances. Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Valid state-issued driver’s license. 18 years of age or older. Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Auto service industry experience Retail experience Primary Location 5375 N Bend Rd, Cincinnati, OH 45247-7601, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and communities we serve live better by valuing diversity and inclusion of all people.
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