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Walmart

(USA) Tire and Battery Service Advisor

Walmart, Columbus, Ohio, United States, 43224

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Position Summary

Be a Team Member: Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service. Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training; adapts to new tools and encourages others to use them. Be an Owner: Communicates equipment, tools and supplies needs; leads tracking and monitoring of returns and special orders; operates cash registers and processes transactions; maintains accurate inventory, safety, and compliance standards; reports complaints and hazards; completes paperwork and ensures merchandise is packaged, labeled, and stored per company policies and procedures; assists members with purchasing decisions and resolves issues. Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience, modeling high-quality service and products, developing and inspiring others to work in a respectful, supportive, and team-oriented style; helps identify roadblocks and assists in training team members. Complies with company policies, procedures and standards of ethics and integrity by applying related action plans and the Open Door Policy in executing business processes and practices. Completes work assignments and priorities by using policies, data and resources; collaborates with managers, coworkers, customers and partners; identifies priorities and deadlines; communicates progress, adapts to change and seeks opportunities for improvement. Respect the Individual: Embraces differences and fosters a culture of belonging where associates feel seen, supported and connected; creates opportunities for all to thrive and perform; works as a team, building strong and trusting relationships with energy and positivity. Act with Integrity: Maintains high standards of integrity, ethics and compliance; models Walmart values to support culture; holds oneself and others accountable; supports Walmart’s goal of positive impact for associates, customers and the world. Serve our Customers and Members: Delivers results while keeping the customer first and makes decisions based on reliable information, balancing short- and long-term priorities; considers how personal work impacts the team’s ability to deliver on our purpose. Strive for Excellence: Displays curiosity, takes calculated risks, and demonstrates courage and resilience; drives continuous improvement and supports others through change and new technologies. Benefits and Compensation

At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage; financial benefits include 401(k), stock purchase and company-paid life insurance; paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO/PPTO that can be used for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment. Information about PTO and eligibility is available at One.Walmart. Benefits may change and are subject to plan terms. See One.Walmart for details. The hourly wage range for this position is $19.00 to $26.00. Actual hourly rate will meet or exceed the minimum wage in the job location. Additional compensation in the form of premiums may be paid ranging from $0.35 to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or work performed. Multiple premiums may apply if applicable. Minimum Qualifications

Valid state-issued driver’s license. 18 years of age or older. Preferred Qualifications

Auto service industry, Retail experience. Primary Location

1755 Hilliard Rome Rd East, Columbus, OH 43228-0000, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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