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Celofixings

Sales Customer Service

Celofixings, Poland, New York, United States

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Are you driven by customer satisfaction and eager to develop your career in a global company with over 60 years of innovation? CELO, an international manufacturer of screws and assembly solutions, is seeking a Sales Customer Service team member for our Industry division in Poland.

What will you do?

Ensure sales growth and customer satisfaction

Resolve customer queries (phone, email, chat) for small and key accounts

Provide up-to-date info on products, prices, availability

Manage leads, qualify prospects, support inside sales

Proactively follow up on orders, returns, and claims

Keep CRM records current and accurate

Identify opportunities to cross-sell and upsell

Support logistics, ensure timely and correct deliveries

Collect feedback, suggest improvements

Prepare quotes, track orders, and help resolve issues

Act as main contact for customer needs and incidents

What are we looking for?

Proactive, customer-oriented, and results-driven individual

Technical background with sales/marketing knowledge

Experience in industrial sales, especially technical products

Fluent English (spoken and written)

Ability to travel up to 20%

User-level experience with ERP, CRM, Office tools

✨ Nice to have

Previous experience: Minimum 5 years in an industrial company, with technical product sales

University/college degree (engineering preferred)

Knowledge of marketing and sales

Experience supporting logistics

Multidisciplinary team collaboration

What do we offer?

Join an international, continuously growing company

Workplace valuing efficiency, innovation, and professional development

Work with multidisciplinary teams on global projects

Clear opportunities for career growth

Supportive, inclusive culture—teamwork and cohesion are our pillars

Annual salary starting from 26k€

Are you passionate about customer care and motivated by continuous improvement with an international outlook? We want to meet you! Apply now and take the next step in your career with CELO.

At CELO, we value diversity and equal opportunities. All qualified applicants are encouraged to apply.

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