Customer Service Representative
Two Men and A Truck, Hope Mills, NC, United States
What We Offer
Starting pay: $14- $17 per hour + commission!
Commission-based incentives - average $500 - $1200 per month
Paid time off
Health insurance available
Career advancement
Opportunities for training and growth
Be a part of our family and share our core values: Integrity, Give Back to the Community, Be Your Best and Have Fun, The Grandma Rule®, Care, and Inclusion!
Responsibilities
Input customer information accurately into move software to create an estimate
Prepare all move-related paperwork
Gather customer feedback through regular follow-up calls
Create performance reports to track sales, customer satisfaction and mystery shop data
Requirements
Associate’s or Bachelor’s degree preferred
A minimum of 1 year of sales (over-the-phone or in-person) and/or customer service experience
Valid driver’s license and clean driving record
Excellent customer service skills: effective listening and communication
Ability to multi-task and enter customer data into move software while on the phone
Confidence to initiate customer contact and comfortable asking for the sale
Intermediate computer skills; familiar with Microsoft Office programs and able to learn new software
Creative problem-solving skills
Exceptional organization and time management skills
Strong team player who works productively with a wide range of people and personalities
Demonstrated integrity, ethical standards, and commitment to TWO
MEN
AND
A
TRUCK Core Values
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK ® franchise NC.
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Starting pay: $14- $17 per hour + commission!
Commission-based incentives - average $500 - $1200 per month
Paid time off
Health insurance available
Career advancement
Opportunities for training and growth
Be a part of our family and share our core values: Integrity, Give Back to the Community, Be Your Best and Have Fun, The Grandma Rule®, Care, and Inclusion!
Responsibilities
Input customer information accurately into move software to create an estimate
Prepare all move-related paperwork
Gather customer feedback through regular follow-up calls
Create performance reports to track sales, customer satisfaction and mystery shop data
Requirements
Associate’s or Bachelor’s degree preferred
A minimum of 1 year of sales (over-the-phone or in-person) and/or customer service experience
Valid driver’s license and clean driving record
Excellent customer service skills: effective listening and communication
Ability to multi-task and enter customer data into move software while on the phone
Confidence to initiate customer contact and comfortable asking for the sale
Intermediate computer skills; familiar with Microsoft Office programs and able to learn new software
Creative problem-solving skills
Exceptional organization and time management skills
Strong team player who works productively with a wide range of people and personalities
Demonstrated integrity, ethical standards, and commitment to TWO
MEN
AND
A
TRUCK Core Values
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK ® franchise NC.
#J-18808-Ljbffr