Remote IT Helpdesk Specialist I - Entry-Level Support

A leading support services company is looking for an IT Helpdesk Remote Support Specialist I based in San Diego, California. The role involves maintaining call and support metrics, escalating technical issues as necessary, and documenting customer interactions. Ideal candidates should possess strong customer service skills and have a basic familiarity with computer hardware and software. A two-year college degree is preferred but equivalent work experience is also considered. The position is remote, allowing for flexibility in work environment. #J-18808-Ljbffr