Onsite IT Helpdesk Specialist — Charlotte

A tech support company in Charlotte, NC is seeking a Helpdesk Specialist to provide technical support and assistance to users experiencing hardware, software, or network issues. The role involves troubleshooting problems, documenting processes, and ensuring excellent customer service. Required qualifications include a High School Diploma, 2+ years of technical support experience, and familiarity with ticketing systems. A Bachelor's degree in IT or a related field is preferred. This is an in-person role. #J-18808-Ljbffr