Onsite IT Helpdesk Specialist - Windows/Mac Support

A leading technology company is seeking a Helpdesk Specialist in Charlotte, NC, to provide technical support and assist users with hardware, software, and network issues. The role requires excellent customer service and responsibility for troubleshooting incidents and ensuring smooth IT operations. Candidates should possess a high school diploma and at least 2 years of technical support experience, with familiarity in ticketing systems and networking fundamentals. This position is fully on-site. #J-18808-Ljbffr