Hybrid IT Helpdesk Analyst | O365 & Windows Support

A family-owned business in Indianapolis seeks an IT Service Desk Analyst to provide remote support for users. The role requires strong customer service, troubleshooting, and communication skills. Responsibilities include managing service tickets, resolving Microsoft O365 issues, and ensuring effective use of remote support tools. Ideal candidates will have over a year of IT support experience, along with relevant certifications. This hybrid position offers the opportunity to work closely within a dedicated team to enhance customer service and technical support capabilities. #J-18808-Ljbffr