Orlando Tier 2 Helpdesk Specialist

A technology support company based in Orlando is seeking a Helpdesk Technician Level 2 to provide advanced troubleshooting skills and resolve complex technical issues. The ideal candidate will have a Bachelor's degree in Computer Science, proven experience in technical support, and a strong customer service orientation. You will collaborate with IT teams, manage incidents, and contribute to the knowledge base. The role offers a supportive working environment and numerous benefits including health insurance, a 401K plan, and professional development opportunities. #J-18808-Ljbffr