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Orlando Tier 2 Helpdesk Specialist

i-Tech Support, Houston, TX, United States


A leading IT support company is looking for a Helpdesk Technician Level 2 in Houston, Texas. This role involves providing advanced troubleshooting and technical support for escalated issues, managing incident resolution, and collaborating with Tier 1 staff and other IT teams. Candidates should hold a Bachelor's degree in Computer Science and have proven experience in technical support. Strong communication and problem-solving skills are essential. Enjoy a friendly work environment with opportunities for professional development. #J-18808-Ljbffr