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Orlando Tier 2 Helpdesk Specialist

i-Tech Support, Inc., Orlando, FL, United States


A technical support provider in Orlando is seeking a Helpdesk Technician Level 2 to provide advanced troubleshooting and technical expertise. The role involves managing complex issues escalated from Tier 1 support while ensuring high-quality service delivery. Strong communication skills and a Bachelor's degree in Computer Science or a related field, alongside proven experience in a helpdesk role, are essential. The position offers a collaborative work environment and immediate enrollment in a comprehensive benefits program. #J-18808-Ljbffr