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ThinkBAC Consulting

Sr. Renewables Asset Management Analyst - REMOTE

ThinkBAC Consulting, West Palm Beach, Florida, United States, 33412

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Why Consider This Job Opportunity

Salary up to $(amount)

Opportunity for career advancement and growth within the organization

Supportive and collaborative work environment

Chance to make a positive impact on client satisfaction and member experience

Flexible work schedule with remote work options available

What to Expect (Job Responsibilities)

Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members

Resolve customer service issues and pharmacy network problems to ensure client satisfaction

Assist with on-site client orientation, health fairs, and business conferences

Maintain accurate records and documentation for all client interactions

Collaborate with team members to improve service delivery and client outcomes

What is Required (Qualifications)

Must be available and punctual for scheduled work shifts

Minimum educational requirement: High School Diploma or GED

Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course

Exceptional phone and listening skills

Strong written and verbal communication skills

How to Stand Out (Preferred Qualifications)

1-2 years of experience in a customer service role within a healthcare-related service

Knowledge of pharmacy benefits management (PBM) systems

Familiarity with healthcare regulations and compliance standards

Bilingual abilities are a plus

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

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