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TRSS

AI Product Specialist, Courts

TRSS, Eagan, Minnesota, United States

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Employer Industry: Legal Technology

Why consider this job opportunity:

Salary up to $133,900

Opportunity for career advancement and growth within the organization

Flexible work arrangements, including the ability to work from anywhere for up to 8 weeks per year

Comprehensive benefits package, including flexible vacation, mental health days, and retirement savings

Supportive workplace culture focused on inclusion and work-life balance

Chance to make a real-world impact by helping customers pursue justice and transparency

What to Expect (Job Responsibilities):

Support state and local court customers in maximizing the use of AI products and mitigating risk

Drive product adoption by understanding customer needs and demonstrating the value of AI solutions

Troubleshoot product issues and assist customers in changing workflows to incorporate AI products

Proactively engage with customers to ensure satisfaction and drive revenue growth

Maintain in-depth knowledge of AI products and relevant industry trends while logging customer interactions accurately

What is Required (Qualifications):

Juris Doctor (JD) preferred

Minimum of 5 years of professional legal experience, preferably with state and local courts or government customers

Proven experience in customer-facing roles, ideally within the legal technology industry

Excellent communication and interpersonal skills for building strong customer relationships

Experience with remote training technology, including MS Teams and WebEx

How to Stand Out (Preferred Qualifications):

Familiarity with AI‑Assisted Research products

Demonstrated ability to deliver effective product training and presentations to court personnel

Strong attention to detail and commitment to providing accurate guidance

Experience tracking and reporting on key performance indicators

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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