BC US LLC is hiring: Client Relations Coordinator in Immokalee

Join to apply for the Client Relations Coordinator role at BC US LLC Base pay range: $26.00/hr - $30.00/hr Job Summary The Client Relations Coordinator is responsible for building relationships with clients through the delivery of exceptional customer service characterized by mutual respect, understanding, and trust via phone and/or email. Duties / Responsibilities Work closely with other departments as needed for client support. Maintain accurate client records and track interactions. Communicate clearly and professionally with clients and team members. Facilitate the timely resolution of all client inquiries and requests. Generate the processing form for the Processing Department (for orders and on‑site process). Enter all processed data in the animal management system. Escalate complex and vet‑related customer inquiries and requests to the Client Services Manager and Vet Director. Organize and provide detailed documentation of services rendered to the accounting department for invoicing. Assist management as needed on special projects. Perform other duties as assigned. Education and Experience High School Diploma or equivalent required. At least 3 years of experience in client services, preferably within a primate facility. Required Skills / Abilities Excellent verbal and written communication skills. Proficient with Microsoft Office Suite. Excellent time‑management skills with a proven ability to meet deadlines. Excellent organizational skills and attention to detail. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds. Seniority Level Associate Employment Type Full‑time Job Function Customer Service and Project Management Industries Veterinary Services, Biotechnology Research, and Research Services Referrals increase your chances of interviewing at BC US LLC by 2x Benefits Medical insurance Vision insurance 401(k) Disability insurance Get notified about new Client Relations Coordinator jobs in Immokalee, FL . #J-18808-Ljbffr