EY
ServiceNow - Strategic Portfolio Mgmt (SPM) Senior - Tech Cons - Open Location
EY, Charlotte, North Carolina, United States, 28245
ServiceNow - Strategic Portfolio Mgmt (SPM) Senior - Tech Cons - Open Location
Location: Anywhere in Country
In the digital economy, keeping processes up to date is vital. As a ServiceNow Senior Consultant you’ll lead ServiceNow Transformation teams, bridging business needs and technology solutions.
Key Responsibilities
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and Attributes for Success
Act as a workstream lead across all aspects of a ServiceNow SPM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases.
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers).
Provide guidance and industry leading practice expertise for ServiceNow SPM process implementations, including how specific business objectives can be met through process and technology transformation.
Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps.
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs.
Ability to create high quality deliverables and project artifacts.
Qualifications
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline.
Typically, no less than 2 - 4 years relevant ServiceNow SPM project experience.
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist – Strategic Portfolio Management.
3+ years of Big 4 or equivalent consulting experience.
Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization.
Experience leading teams and supervising others.
A driver’s license valid in the U.S.
Ability to travel to meet client needs.
Preferred
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
ServiceNow Certified Implementation Specialist – ITSM or Data Foundations.
Performance analytics and reporting experience – certifications are a plus.
Experience in ServiceNow’s AI solutions (e.g., Now Assist, Agentic, AI Control Tower).
What We Offer
Comprehensive compensation and benefits package with base salary range $102,500 to $187,900, additional benefits including medical, dental, 401(k), paid time off, and flexible vacation policy.
Hybrid work model with expectation to work in person 40‑60% of the time on engagements.
Opportunities for career growth, training, and leadership development.
Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities.
Are you ready to shape your future with confidence? Apply today.
#J-18808-Ljbffr
In the digital economy, keeping processes up to date is vital. As a ServiceNow Senior Consultant you’ll lead ServiceNow Transformation teams, bridging business needs and technology solutions.
Key Responsibilities
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and Attributes for Success
Act as a workstream lead across all aspects of a ServiceNow SPM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases.
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers).
Provide guidance and industry leading practice expertise for ServiceNow SPM process implementations, including how specific business objectives can be met through process and technology transformation.
Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps.
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs.
Ability to create high quality deliverables and project artifacts.
Qualifications
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline.
Typically, no less than 2 - 4 years relevant ServiceNow SPM project experience.
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist – Strategic Portfolio Management.
3+ years of Big 4 or equivalent consulting experience.
Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization.
Experience leading teams and supervising others.
A driver’s license valid in the U.S.
Ability to travel to meet client needs.
Preferred
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
ServiceNow Certified Implementation Specialist – ITSM or Data Foundations.
Performance analytics and reporting experience – certifications are a plus.
Experience in ServiceNow’s AI solutions (e.g., Now Assist, Agentic, AI Control Tower).
What We Offer
Comprehensive compensation and benefits package with base salary range $102,500 to $187,900, additional benefits including medical, dental, 401(k), paid time off, and flexible vacation policy.
Hybrid work model with expectation to work in person 40‑60% of the time on engagements.
Opportunities for career growth, training, and leadership development.
Equal Employment Opportunity EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities.
Are you ready to shape your future with confidence? Apply today.
#J-18808-Ljbffr