City Tap House, LLC
Job Details
Job Location:
City Tap 1250 DC, LLC - Washington, DC 20036
Summary Serves food and alcohol to patrons in dining establishment by performing the following duties.
Essential Duties and Responsibilities
Describes menu and daily specials
Takes orders and enters them into the POS system
Delivers beer/wine lists
May open and pour wine when serving guests
Make sure customers have everything they need to enjoy their meals
Observes diners to ensure they are satisfied with food and service
Responds to additional requests
Rings up bill and accepts payment or refers guests to cashier
May assist bus person in stocking, removing and resetting dishes and silverware between courses, and cleaning and resetting vacated tables
Possesses superior beer, wine and food knowledge
Prepares table and maintains throughout service
Runs food quickly and accurately
Communicates with the kitchen
Manages section and service
Maintains side work throughout shift
Attends required trainings and meetings
Delivers an exceptional experience through outstanding hospitality and food service to the guests
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Continuous Learning - Seeks feedback to improve performance
Job Knowledge - Competent in required job skills and knowledge
Use of Technology - Demonstrates required skills
Problem Solving - Identifies and resolves problems in a timely manner
Customer Service – Is proactive to customer needs and responds promptly to customer needs
Oral Communication - Speaks clearly and persuasively in positive or negative situations
Ethics - Works with integrity and principles
Organizational Support - Follows policies and procedures
Personal Appearance - Dresses appropriately for position
Sales Skills – Seeks to build relationship with guest with the goal of inviting the guest back and ultimately creating a new regular patron. Maintains customer satisfaction
Attendance/Punctuality - Is consistently at work and on time
Dependability - Follows instructions, responds to management direction
Quantity - Completes work in timely manner
Safety and Security - Observes safety and security procedures
Education and/or Experience Prior restaurant experience is preferred
Certificates, Licenses, Registrations This position requires a valid RAMP/TIPS Certification
Physical Demands While performing the duties of this Job, the employee is regularly required to stand and walk. The employee must regularly lift and/or move up to 25 pounds.
#J-18808-Ljbffr
City Tap 1250 DC, LLC - Washington, DC 20036
Summary Serves food and alcohol to patrons in dining establishment by performing the following duties.
Essential Duties and Responsibilities
Describes menu and daily specials
Takes orders and enters them into the POS system
Delivers beer/wine lists
May open and pour wine when serving guests
Make sure customers have everything they need to enjoy their meals
Observes diners to ensure they are satisfied with food and service
Responds to additional requests
Rings up bill and accepts payment or refers guests to cashier
May assist bus person in stocking, removing and resetting dishes and silverware between courses, and cleaning and resetting vacated tables
Possesses superior beer, wine and food knowledge
Prepares table and maintains throughout service
Runs food quickly and accurately
Communicates with the kitchen
Manages section and service
Maintains side work throughout shift
Attends required trainings and meetings
Delivers an exceptional experience through outstanding hospitality and food service to the guests
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Continuous Learning - Seeks feedback to improve performance
Job Knowledge - Competent in required job skills and knowledge
Use of Technology - Demonstrates required skills
Problem Solving - Identifies and resolves problems in a timely manner
Customer Service – Is proactive to customer needs and responds promptly to customer needs
Oral Communication - Speaks clearly and persuasively in positive or negative situations
Ethics - Works with integrity and principles
Organizational Support - Follows policies and procedures
Personal Appearance - Dresses appropriately for position
Sales Skills – Seeks to build relationship with guest with the goal of inviting the guest back and ultimately creating a new regular patron. Maintains customer satisfaction
Attendance/Punctuality - Is consistently at work and on time
Dependability - Follows instructions, responds to management direction
Quantity - Completes work in timely manner
Safety and Security - Observes safety and security procedures
Education and/or Experience Prior restaurant experience is preferred
Certificates, Licenses, Registrations This position requires a valid RAMP/TIPS Certification
Physical Demands While performing the duties of this Job, the employee is regularly required to stand and walk. The employee must regularly lift and/or move up to 25 pounds.
#J-18808-Ljbffr