Bank of America
Relationship Banker - Dayton Mall Financial Center -
Bank of America, West Chester, Ohio, United States
Relationship Banker – Dayton Mall Financial Center
Apply to the Relationship Banker position at Bank of America.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. This role focuses on engaging clients in the lobby to educate and assist with transactions through self‑service resources such as mobile banking, online banking, or ATM. You will process cash transactions accurately and efficiently, have deep conversations with clients to understand their financial priorities, and connect them to solutions that meet their goals.
Responsibilities
Execute the bank’s risk culture and strive for operational excellence.
Build relationships with clients to meet financial needs.
Follow established processes and guidelines in daily activities, adhering to all applicable laws and regulations.
Grow business knowledge and network by partnering with experts in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities.
Required Qualifications
Enthusiastic, highly motivated self‑starter with strong work ethic and focus on results.
Effective collaboration and relationship building.
Passion, commitment, and drive to deliver superior client experience.
Skill in identifying solutions for new and existing clients based on their needs.
Strong communication, confident engagement with all clients.
Ability to learn and adapt to new technology platforms.
Confidence in educating clients on how to conduct simple banking transactions through self‑service technologies.
Strong critical thinking and problem‑solving skills.
Adherence to established processes and guidelines, laws, and regulations.
Efficient time and capacity management.
Focus on results while acting in the best interest of the client.
Availability to work weekends and/or extended hours and travel within a reasonable distance.
Desired Qualifications
Experience in financial services, knowledge of industry, products, and solutions.
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor’s or business‑relevant associate’s degree such as business administration or finance.
Skills
Adaptability
Business acumen
Customer and client focus
Oral communications
Problem solving
Account management
Client experience branding
Client management
Client solutions advisory
Relationship building
Business development
Pipeline management
Prospecting
Referral identification and management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent.
Shift 1st shift (United States of America)
Hours Per Week 40
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industries Banking
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. This role focuses on engaging clients in the lobby to educate and assist with transactions through self‑service resources such as mobile banking, online banking, or ATM. You will process cash transactions accurately and efficiently, have deep conversations with clients to understand their financial priorities, and connect them to solutions that meet their goals.
Responsibilities
Execute the bank’s risk culture and strive for operational excellence.
Build relationships with clients to meet financial needs.
Follow established processes and guidelines in daily activities, adhering to all applicable laws and regulations.
Grow business knowledge and network by partnering with experts in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities.
Required Qualifications
Enthusiastic, highly motivated self‑starter with strong work ethic and focus on results.
Effective collaboration and relationship building.
Passion, commitment, and drive to deliver superior client experience.
Skill in identifying solutions for new and existing clients based on their needs.
Strong communication, confident engagement with all clients.
Ability to learn and adapt to new technology platforms.
Confidence in educating clients on how to conduct simple banking transactions through self‑service technologies.
Strong critical thinking and problem‑solving skills.
Adherence to established processes and guidelines, laws, and regulations.
Efficient time and capacity management.
Focus on results while acting in the best interest of the client.
Availability to work weekends and/or extended hours and travel within a reasonable distance.
Desired Qualifications
Experience in financial services, knowledge of industry, products, and solutions.
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor’s or business‑relevant associate’s degree such as business administration or finance.
Skills
Adaptability
Business acumen
Customer and client focus
Oral communications
Problem solving
Account management
Client experience branding
Client management
Client solutions advisory
Relationship building
Business development
Pipeline management
Prospecting
Referral identification and management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent.
Shift 1st shift (United States of America)
Hours Per Week 40
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industries Banking
#J-18808-Ljbffr