Onsite Service Desk Analyst II – Frontline IT Support

A prestigious university IT department in Durham is seeking a Service Desk Analyst II. This role involves providing exceptional technical support to the university community through various channels. Candidates should have an Associate degree in a computer-related field and excellent customer service skills. Experience with IT support and tools like ServiceNow is preferred. The position offers a dynamic work environment focused on collaboration and innovation. Join the team to enhance user satisfaction and support essential university operations. #J-18808-Ljbffr