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Duke University

Onsite IT Service Desk Analyst II — AI-Driven Support

Duke University, Durham, North Carolina, United States, 27703

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A prestigious educational institution seeks a Service Desk Analyst II to provide exceptional technical support to the university community. This entry-level position involves problem-solving across various support channels, including phone, chat, and in-person assistance. Ideal candidates will have an associate degree or relevant IT experience and possess strong communication skills. Join a dynamic team dedicated to delivering high-quality IT services in a collaborative environment. This role includes standard office hours and requires supervision of student workers. #J-18808-Ljbffr