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Property Manager 5+yrs

DVORA Life, Jersey City, NJ, United States


This range is provided by DVORA Life. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$90,000.00/yr - $110,000.00/yr Roles and Responsibilities

Dedicated caretaker of our physical spaces: oversee the presentation of buildings, ensure maximum occupancy and low to no delinquency. In partnership with the Senior Property Manager, take ownership of overall physical property maintenance, curb appeal, and safety and security for properties Walk through properties on a regular cadence to observe and handle any issues; identify any areas of improvement and seek approvals Maintain a safe and comfortable environment for all members by handling nuisance and noise complaints Communicate frequently with residents; serve as point of contact for any announcements, and keep them informed of events and work being done on the property Be available to respond to emergencies as needed Ensure compliance standards are upheld for the applicable units with local and state regulations Ensure member interactions are handled by all staff with courtesy, professionalism and in alignment with our brand and core values Handle rent delinquencies and non-payment; initiate eviction proceedings when necessary Keep a pulse daily with member follow-ups and staying up to date on property features, including amenities, common areas, on-site services provided and retail partners Welcome new members and ensure they know how to leverage our services, make in-app purchases, and get support; periodically interact with members informally face to face, and attend on-site events Review results of member surveys and app metrics, analyze and create agreed-on plan of action for resolving member issues in partnership with Geo Regional GM Consistently monitor member experience, feedback, and team performance using our proprietary app, and take action to address issues that have been escalated or gone unresolved Liaise with partner companies and be aware of activity in the buildings; attend events Facilitate complex or difficult member issues such as early termination of leases Qualifications and Education Requirements

5+ years of property management experience MS Office fluency Preferred Skills

Bachelor’s Degree preferred Excellent written and verbal communication skills Customer service experience, pleasant and personable Ability to respond well under pressure Seniority level

Mid-Senior level Employment type

Full-time Job function

Management, Administrative, and Customer Service

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