Mercier Consultancy MD
Polish Speaking Customer Service for HealthTech Company - Work Remote In Greece
Mercier Consultancy MD, Villa Espana Colonia, Texas, United States
Polish Speaking Customer Service for HealthTech Company - Work Remote In Greece
Base Pay Range
Mercier Consultancy MD is excited to offer a remote opportunity for Polish Speaking Customer Service Representatives with a HealthTech company. This role is perfect for individuals passionate about healthcare technology and dedicated to providing high-quality support to clients. As a member of our customer service team, you will assist clients in understanding and utilizing health technology products while communicating effectively in Polish from the comfort of your home in Greece.
Key Responsibilities
Handle customer inquiries regarding HealthTech products and services via phone, email, and chat in Polish
Provide assistance on product features, technical support, and troubleshooting procedures
Guide customers through the onboarding process and help them maximize their usage of HealthTech solutions
Resolve customer issues and complaints efficiently to ensure customer satisfaction
Document all interactions and maintain comprehensive records in the CRM system
Collaborate with the technical team to provide solutions and enhance customer experiences
Stay informed about the latest advancements in health technology to assist customers effectively
Requirements
Fluency in Polish (both written and spoken) is essential; proficiency in English is a plus
Prior experience in customer service, preferably within the HealthTech or healthcare industry
Strong communication skills with the ability to explain complex concepts clearly
Excellent problem‑solving abilities and a customer‑oriented mindset
Ability to work independently and manage time effectively in a remote setting
Familiarity with CRM software and other customer service tools is desirable
Willingness to work flexible hours to accommodate customer needs across different time zones
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
#J-18808-Ljbffr
Key Responsibilities
Handle customer inquiries regarding HealthTech products and services via phone, email, and chat in Polish
Provide assistance on product features, technical support, and troubleshooting procedures
Guide customers through the onboarding process and help them maximize their usage of HealthTech solutions
Resolve customer issues and complaints efficiently to ensure customer satisfaction
Document all interactions and maintain comprehensive records in the CRM system
Collaborate with the technical team to provide solutions and enhance customer experiences
Stay informed about the latest advancements in health technology to assist customers effectively
Requirements
Fluency in Polish (both written and spoken) is essential; proficiency in English is a plus
Prior experience in customer service, preferably within the HealthTech or healthcare industry
Strong communication skills with the ability to explain complex concepts clearly
Excellent problem‑solving abilities and a customer‑oriented mindset
Ability to work independently and manage time effectively in a remote setting
Familiarity with CRM software and other customer service tools is desirable
Willingness to work flexible hours to accommodate customer needs across different time zones
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
#J-18808-Ljbffr