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Zendesk

Principal Contact Center Sales Specialist

Zendesk, Topeka, Kansas, United States

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Employer Industry: Customer Experience Solutions

Why consider this job opportunity: Salary up to $353,000.00 Opportunity for professional growth and development within a leading organization Collaborative and inclusive work environment Chance to lead transformational contact center initiatives using cutting‑edge technologies Potential eligibility for bonuses, benefits, and related incentives Flexibility to work remotely part of the week while also collaborating in person

What to Expect (Job Responsibilities): Collaborate with account executives, pre‑sales teams, and partners to identify and pursue sales opportunities Engage with vendors and delivery partners to align on best practices and sales strategies Conduct enablement sessions to enhance the skills of the field teams and drive pipeline activity Assist with customer discovery calls and manage deal progress across the territory Advocate for continuous improvement and innovation by staying ahead of industry trends and emerging technologies

What is Required (Qualifications): Minimum 7 years of experience in cloud contact center sales Strong analytical skills Proven experience in channel sales Technical expertise in Zendesk and Amazon Connect is advantageous Proven track record in achieving sales targets

How to Stand Out (Preferred Qualifications): Experience selling at the C‑level Ability to work autonomously and as part of a fast‑paced team Proven ability to proactively pursue new business opportunities Strong communicator with excellent writing, speaking, and listening skills

#CustomerExperience #SalesSpecialist #CloudContactCenter #CareerGrowth #RemoteWork

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