Sales Coach
Beltone, Auburn, MA, United States
Overview
Sales Coach - Auburn, Massachusetts Salary $80,000 + bonus Are you a Sales Coach who is ready to work with America’s Best Retailer 2024 for Hearing Care? The role of a Sales Coach is to be a mentor, motivator, and guide for the sales team. The efforts of this position should be geared towards improving the skills, confidence, and overall performance of our staff. At Beltone, we are passionate about delivering the gift of hearing. As a Sales Coach you change the lives of our patients by providing an exceptional hearing healthcare experience. Our success is contributed to a collaborative work environment where patient needs always come first, and employees are empowered!
Responsibilities
Coordinate and organize Leadership team coaching sessions. Monitor KPIs and goals for areas of improvement. Coach, monitor KPIs for follow-up to identify areas for coaching. Schedule and conduct coaching sessions. Hold staff accountable for their performance. Exercise Progressive Discipline to hold employees accountable. Conduct Sales Training for new hires. Assist Leadership team with current staff sales training and team coaching. Coordinate, conduct and follow-up on sales training. Respond to price, deposit, and return questions. Handle customer concerns. Cover and answer questions directed to the Sales Department email.
Minimum Qualifications
Education: Must have a High School Diploma or a GED. Experience: Office and Sales; Hearing Industry Experience Preferred Technology Skills: Email software (Microsoft Outlook), Collaboration software (Microsoft Teams), Word processing (Word, Excel), General CRM Software Licensed Hearing Instrument Specialist
Preferred Qualifications
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate. Speaking — Convey information effectively. Monitoring — Assessing performance to make improvements. Time Management — Keeping track of your schedule to complete tasks. Detail Oriented — Paying attention to the minute details of a project or task. Patience — Acting calmly under stress and strain. Problem Solving — Finding solutions for work-related problems. Critical Thinking — Using logic and reasoning to identify strengths and weaknesses of approaches.
Benefits
Health, Dental, and Vision Insurance: Comprehensive health benefits. Paid Time Off: 3 weeks to start. 401(k) Plan: 4% match after the first year. Monthly Bonuses: Earn monthly bonuses upon reaching goals. Training Programs: Access programs to enhance skills and success.
Join us! Beltone is America’s Best Hearing Care Retailer and Best Customer Service provider according to Newsweek (2022, 2023, 2024). We are an Equal Opportunity Employer.
Seniority level
Entry level
Employment type
Full-time
Job function
Human Resources
Industries
Medical Practices
#J-18808-Ljbffr
Sales Coach - Auburn, Massachusetts Salary $80,000 + bonus Are you a Sales Coach who is ready to work with America’s Best Retailer 2024 for Hearing Care? The role of a Sales Coach is to be a mentor, motivator, and guide for the sales team. The efforts of this position should be geared towards improving the skills, confidence, and overall performance of our staff. At Beltone, we are passionate about delivering the gift of hearing. As a Sales Coach you change the lives of our patients by providing an exceptional hearing healthcare experience. Our success is contributed to a collaborative work environment where patient needs always come first, and employees are empowered!
Responsibilities
Coordinate and organize Leadership team coaching sessions. Monitor KPIs and goals for areas of improvement. Coach, monitor KPIs for follow-up to identify areas for coaching. Schedule and conduct coaching sessions. Hold staff accountable for their performance. Exercise Progressive Discipline to hold employees accountable. Conduct Sales Training for new hires. Assist Leadership team with current staff sales training and team coaching. Coordinate, conduct and follow-up on sales training. Respond to price, deposit, and return questions. Handle customer concerns. Cover and answer questions directed to the Sales Department email.
Minimum Qualifications
Education: Must have a High School Diploma or a GED. Experience: Office and Sales; Hearing Industry Experience Preferred Technology Skills: Email software (Microsoft Outlook), Collaboration software (Microsoft Teams), Word processing (Word, Excel), General CRM Software Licensed Hearing Instrument Specialist
Preferred Qualifications
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate. Speaking — Convey information effectively. Monitoring — Assessing performance to make improvements. Time Management — Keeping track of your schedule to complete tasks. Detail Oriented — Paying attention to the minute details of a project or task. Patience — Acting calmly under stress and strain. Problem Solving — Finding solutions for work-related problems. Critical Thinking — Using logic and reasoning to identify strengths and weaknesses of approaches.
Benefits
Health, Dental, and Vision Insurance: Comprehensive health benefits. Paid Time Off: 3 weeks to start. 401(k) Plan: 4% match after the first year. Monthly Bonuses: Earn monthly bonuses upon reaching goals. Training Programs: Access programs to enhance skills and success.
Join us! Beltone is America’s Best Hearing Care Retailer and Best Customer Service provider according to Newsweek (2022, 2023, 2024). We are an Equal Opportunity Employer.
Seniority level
Entry level
Employment type
Full-time
Job function
Human Resources
Industries
Medical Practices
#J-18808-Ljbffr