Sales Development Supervisor

SUMMARY We are seeking a driven Sales Supervisor to lead and develop our Sales Development Representative (SDR) team in an on-site office environment. This role is responsible for managing daily SDR operations, driving outbound performance, and ensuring consistent pipeline growth aligned with company revenue goals. This is a hands‑on leadership role ideal for someone who thrives in a fast‑paced, collaborative, in‑office sales environment.

RESPONSIBILITIES

Manage and coach an on‑site team of Sales Development Representatives

Set and monitor daily, weekly, and monthly KPIs (calls, emails, meetings set, SQLs, pipeline contribution)

Conduct regular one‑on‑ones, call reviews, and performance coaching sessions

Collaborate with Account Executives and Marketing to ensure high‑quality lead handoff

Develop, test, and optimize outbound prospecting strategies and messaging

Ensure accurate CRM usage, reporting, and data hygiene

Analyze performance data and present reports to sales leadership

Recruit, onboard, and train new SDRs

Foster a high‑performance, accountable, and collaborative in‑office sales culture

Stay current on cybersecurity trends, competitors, and market opportunities

REQUIREMENTS AND SKILLS

5-6 years of experience in sales or business development

1–3 years of experience managing or leading SDR or inside sales teams

Experience in cybersecurity, MSSP, SaaS, or technology sales preferred

Strong knowledge of outbound sales methodologies and pipeline development

Proficiency with CRM platforms (Hubspot or similar)

Excellent leadership, coaching, and communication skills

Strong analytical and performance management abilities

Highly organized with the ability to manage multiple priorities

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