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Hankey Group

Account Associate

Hankey Group, Las Vegas, Nevada, us, 89105

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Entry‑Level Collections Representative (Pre‑30 Day) – Start Your Career Today! On‑site | Las Vegas, NV (must live within 30 mi). Full‑time, in‑office only. Earn $15 hr + monthly potential bonus up to $1,500. Yearly potential $49,140.

Benefits & Growth Opportunity

Medical, Dental, & Vision Insurance

401(k) with company match

Employee Stock Ownership Program

Paid vacation, sick days, & holidays

Life & Disability Insurance

Wellness programs & gym access (Dallas office)

Early wage access & discount benefits

What You’ll Do

Make outbound calls to customers 1–30 days past due using an auto dialer.

Negotiate payment arrangements and help customers stay on track.

Take inbound calls to answer questions and provide solutions.

Use judgment and empathy to create fair, personalized solutions.

Meet individual and team performance goals.

Follow all company policies, procedures, and compliance guidelines.

What We’re Looking For

Excellent communication & negotiation skills.

Strong listening skills and customer service mindset.

Comfortable working in a fast‑paced call center environment.

Must live within 30 mi of Las Vegas, NV – on‑site only.

Requirements

High School Diploma, GED, or higher level preferred.

Strong communication & problem‑solving skills.

Type at least 35 WPM.

Basic computer proficiency (email, Microsoft Office).

Reliable and punctual.

Bilingual (Spanish) is a plus, not required.

1+ year of customer service or call center experience preferred.

Location

In‑office role based in Las Vegas, NV.

Candidates must live within 30 mi of the office.

Ready to Get Started? Apply now to join a winning team and kick off your career with Westlake Financial in Vegas!

We are an equal opportunity employer and do not unlawfully discriminate in employment.

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