Zendesk
Principal Contact Center Sales Specialist
Zendesk, Mount Washington, Kentucky, United States, 40047
Employer Industry: Customer Experience Solutions
Why consider this job opportunity:
Salary up to $353,000.00 with a pay mix of 60/40 (base/commission)
Opportunities for professional growth and development within a leading company
A collaborative and inclusive work environment that values team input
The chance to lead transformational contact center initiatives with cutting‑edge technologies
Flexibility to work remotely part of the week, supporting a hybrid work model
Additional eligibility for bonuses, benefits, and related incentives
What to Expect (Job Responsibilities):
Collaborate with account executives, pre‑sales teams, and partners to identify and pursue sales opportunities
Engage with vendors and delivery partners to align on best practices and sales strategies
Conduct enablement sessions to upskill field teams and drive pipeline activity
Manage customer discovery calls and track deal progress across the territory
Advocate for continuous improvement and innovation by staying ahead of industry trends
What is Required (Qualifications):
Minimum 7 years of experience in cloud contact center sales
Strong analytical skills with experience in scale selling
Proven experience in channel sales and selling at the C‑level
Technical expertise in Zendesk and Amazon Connect is advantageous
Proven track record in achieving sales targets and proactively pursuing new business opportunities
How to Stand Out (Preferred Qualifications):
Excellent communication skills, including writing, speaking, and listening
Ability to work autonomously and as part of a fast‑paced team
#CustomerExperience #SalesSpecialist #CloudContactCenter #CareerGrowth #HybridWork
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity:
Salary up to $353,000.00 with a pay mix of 60/40 (base/commission)
Opportunities for professional growth and development within a leading company
A collaborative and inclusive work environment that values team input
The chance to lead transformational contact center initiatives with cutting‑edge technologies
Flexibility to work remotely part of the week, supporting a hybrid work model
Additional eligibility for bonuses, benefits, and related incentives
What to Expect (Job Responsibilities):
Collaborate with account executives, pre‑sales teams, and partners to identify and pursue sales opportunities
Engage with vendors and delivery partners to align on best practices and sales strategies
Conduct enablement sessions to upskill field teams and drive pipeline activity
Manage customer discovery calls and track deal progress across the territory
Advocate for continuous improvement and innovation by staying ahead of industry trends
What is Required (Qualifications):
Minimum 7 years of experience in cloud contact center sales
Strong analytical skills with experience in scale selling
Proven experience in channel sales and selling at the C‑level
Technical expertise in Zendesk and Amazon Connect is advantageous
Proven track record in achieving sales targets and proactively pursuing new business opportunities
How to Stand Out (Preferred Qualifications):
Excellent communication skills, including writing, speaking, and listening
Ability to work autonomously and as part of a fast‑paced team
#CustomerExperience #SalesSpecialist #CloudContactCenter #CareerGrowth #HybridWork
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr